About 2-1-1

211 is a vital service used by millions of people across North America every year. Individuals contact 211 to access free and confidential crisis and emergency counseling, disaster assistance, food, health care and insurance assistance, stable housing and utilities payment assistance, employment services, veteran services and childcare and family services.

No matter the situation, the specialists at 211 listen, identify underlying problems, and connect people in need with community resources and services that improve their lives. In 2018 alone, 211s in the U.S. answered almost 11 million calls and almost 1 million texts, chats and emails, helping millions of people with life changing support. 

211 is free, accessible 24/7/365, completely confidential and available in more than 180 languages.

211 ensuring every person has access to this critical resource exemplifies United Way’s fight for the health, education and financial stability of every person in every community. By connecting people in need with the best resources available to them, 211 helps make the social services ecosystem more efficient and effective so resources can go further.

Call 211 for immediate assistance or visit 211unitedway.org for more information.


Spread the Word

If you are from an organization that would like to help spread the word about this program, below are 211 informative materials available for you to download and post or distribute at your organization.


Resource Listing

If you are an agency that would like to add or update your information as a resource, please contact 211 directly.